FAQs

Products and Sustainability

Are your products environmentally friendly?
At EMOTI8N, we're committed to sustainable fashion. Many of our garments are made with eco-friendly materials like organic cotton, recycled polyester, and Tencel. We prioritize minimizing our environmental impact while ensuring quality and style.

Why don't you use 100% recycled materials?

    While we strive to use as many recycled materials as possible, some garments require specific properties like elasticity or durability that aren't always available in recycled options. In these cases, we choose sustainable alternatives that complement the recycled materials and minimize our overall environmental footprint.

    Where do your materials come from?

      We source our materials from ethical suppliers who share our commitment to sustainability. We work with companies that adhere to high production standards and prioritize environmental responsibility.

       

      Sizing and Fit

      How do I know what size to order?

        You can consult our detailed size guide 

        Can I exchange an item if it doesn't fit?

          Yes, we offer size exchanges at no additional cost.


          Orders and Payments

          What payment methods do you accept?

            We accept credit cards and PayPal.

            Is it safe to make a purchase at emoti8n?

              Yes, our website uses SSL encryption technology to protect your data.

              How can I track my order?

                Once your order is shipped, you will receive an email with a tracking number.


                Shipping

                How long does shipping take?

                  Shipping times may vary depending on your location:

                  United States 🇺🇸: 3-5 business days
                  Canada 🇨🇦: 3-7 business days
                  Europe 🇪🇺: 3-7 business days
                  Rest of the World : 7-20 business days

                  What are the shipping costs?

                    Shipping costs vary depending on the destination and weight of the order. You can calculate shipping costs at checkout.


                    Returns

                    Can I return an item?

                      Yes, you can request a return within 14 days of the shipping date.

                      How do I make a return?

                        To request a Contac Here, please.  We will provide you with detailed instructions for shipping the return.


                        Other Questions

                        Do you have a physical store?

                          Currently, we only offer online sales.

                          Do you offer discounts or promotions?

                            Yes, you can subscribe to our newsletter to receive the latest news and promotions.

                             

                            Still have questions? No problem! Our friendly customer service team is here to help. Just   Contac u here

                            We hope this FAQ helps you find all the answers you need.